Problem
| Info |
|---|
Orders are not transferring from Fishbowl to Shipworks |
Solution
...
There are a number of issues that could cause this issue. Here are a few basic troubleshooting steps.
Check that the Fishbowl Server and the ILC Shipworks Integration service are both running
Try the “Service Ok” url from a browser to see if the service is accessible; i.e. localhost:30000
Check that the user and password in the configuration file have not changed for the api service
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